Return Policy:

SHIPPING TIME
All orders ship within 24 hours. Payment received and shipping confirmation e-mails are sent.

SHIPPING METHOD
USA orders: we ship via Priority Mail (2-4 business days) for doll outfits and via UPS Ground (3-6 business days) for dolls and trunks.
International orders: we ship via Priority Mail Air and the time will vary depending on the country of destination (1-3 weeks).

SHIPPING & HANDLING CHARGES
S&H is $5.95 for first doll outfit and add $1.00 for each additional outfit. S&H for dolls start at $10.95 with an additional $6.00 per doll or an additional $1.00 per outfit. International rates are calculated at the check out based on weight and country of destination. Each doll outfit or accessory is calculated at 1Lb weight, dolls are 3 Lb and trunks are 6Lb. If you would like to find out prior to placing an order what the cost will be, check the http:// www.usps.com website for approximate delivery time and shipping cost based on weight of your order and your country.

RETURNS:
If you are not completely happy with an item received, please return it for credit, exchange or refund within 30 days from the date of purchase. Shipping and handling charges are not refundable.